When you work in a hostel, you meet some interesting people.
Interesting in the sense that the people traveling through your doors are always bringing new languages, foods and, wonderfully enough: stories from around the world.
There was the guy who just got back from the Peace Corps where he lived on a coffee farm in Costa Rica. He actually stumbled into the cafe while I was working – wondering about our nightly rates and, I think most importantly, about our coffee.
One morning I had a tall, lanky guy with the body of an ultra-runner ask to borrow my blender. I found this odd, even more so when he used an avocado in the smoothie he was constructing in the corner. Turns out, the smoothie has a life-changing story. Though he grew up in California, he had spent the past two years exploring the world… “just because.” He did some volunteering in a few places and when he fell ill from protein deficiency, he wrote to a “food blogger” friend who sent him a smoothie recipe. It helped rebuild his energy and he let me try it. I highly suggest this life-saving smoothie.
The people who stay in a hostel bring stories along with their broken English and over-sized backpacks. Everyone is coming from somewhere different and going somewhere different. Some of them are looking to leave something behind or to just escape it for awhile. Others are on business or resting while continuing on to New York or Montreal.
Boston is sometimes merely a pit stop for short conversations with fellow travelers.
I love that I can be a part of these adventurers stories. Mostly, in the cafe, I contribute through smiles and music. I’m finding that many foreign travelers enjoy Ben Howard (mostly some French and German folks) and that the perfect song can help kickstart someone’s morning when you have no idea what lies ahead of them.
I’m surrounded by new people all with something interesting going on that reminds me of how brilliant life is. But one guest’s story stays with me.
I saw her standing outside the cafe one morning as I locked my bike across the street. She was smoking a cigarette with a boyish charm complimenting her gentle smile. She was wearing a shirt that read “Science is Awesome” or something of that sort.
I’ll call her Fran because she was from San Francisco. She was interesting and I’ll be honest to say she made me really nervous at first. That morning, she came into the cafe for a coffee and spent the next hour pacing, slowly, in circles around the cafe. She was just smiling and staring at her cup. She said nothing. I said nothing. And it made me nervous.
But that upset me because I am a person working in hospitality and a person who cares about mental health. Yet, I immediately assumed she wasn’t right in the head. So I told myself to ignore her until she leaves. Don’t get involved. She could be dangerous.
Because that’s what the stigma does. It ingrains in our brains that these people just shouldn’t be talked to. That we shouldn’t get involved with people who pace in circles,or talk to themselves or holler at people on the streets. “These people are dangerous” is tattooed to our thoughts, as if it were able to pick up a signal on anyone who suffers from mental health. And when the signal gets picked up, it warns you to say away and build yourself a force field.
That’s not right.
So when Fran sat down, I went over and said “hello.”
It took one simple word to change everything.
Within seconds of speaking with her, I knew she was suffering. I knew she had been waiting, hoping, praying someone would talk to her so she could talk to them. She needed someone to just listen. I decided to be that person for her.
She told me about her life in San Francisco, working in technology. She was really excited about a scooter she had just built. I was really excited to meet someone who could build a scooter. But her story kept switching from the good and the bad. The good being her job; her dog; and her confidence in her skills and knowledge. I could tell she was a smart woman.
But the bad was all very dark and consisted of a long history of being bullied for her sexual identity and the fact that she “dressed like a boy.” She had no real family – they disowned her when she came out as being gay. She grew up in a small, rural area that was very conservative and apparently chased her out of the area for “her sins.” She kept going on about people who would follow her, taunt her and just yell horrible things to her outside her apartment.
In my mind, I deemed her “paranoid.”
I tried very hard to just listen and not stereotype her, but it’s hard. It’s really, really hard. And I’m a person who knows these stereotypes and stigmas are wrong. I am a person who knows very well how hard it is to hear people use terms like “bi-polar” or “depressed” as if they applied to every day life. I am a person who suffers and these words mean something to me; so how could I just allow my mind to use them against someone else without knowing their story? I was angry with myself for this.
But it’s hard to not think that when someone tells you people lined their hotel room with paint thinner to “get rid of her.”
Maybe that did happen. I guess we can all choose which story we want to believe, but I am not here to say whether or not those things really happened. If she tells me those are true, all I know is her story.
But I am just here to listen.
So I let her tell me about all the bad things that had been happening to her and around her. She couldn’t shake the feeling that the day before the Boston Marathon bombings occurred she had the thought of “I should move to Boston because it seems like a safer city than San Francisco and I need security.” I didn’t know how to answer her questions; I didn’t have any good advice to give. I wrote down some resources for her – of safe places where should could talk about these issues with other people or to get help if she needed it. She had a lot of baggage and a lot of shit going on.
But she kept thanking me for talking to her.
A couple days went by and every morning when she would come into the cafe I would check in with her. Some days she was “okay” or “doing better,” and she had gone on a few job interviews. Today was her last day and when she came into the cafe for breakfast, I’d never seen such a big smile.
“I’m leaving today! I’m going back to San Francisco; I have an interview with a few companies and I think I’ll get one of the jobs. I found a new place to live and I feel so much better.”
She looked much better. She sounded much better. I don’t know if she’ll be okay in the long run, but she seemed to carry herself pretty well. I smiled and told her I was happy for her. She thanked me and the rest of the staff at the hostel for being so hospitable. She said she just needed to get away from everything for awhile, to clear her head and figure life out. And that she was happy to be able to do so surrounded by good people.
I handed her her coffee and she thanked me again for listening to her. She said she thinks she is going to get the job she is interviewing for and that she had a wonderful time in Boston.
I told her “I think someone is looking out for you.” And she said “I know, I looked up and God smiled. He smiled for me.”
I don’t know everything, in fact I’m still learning quite a lot. But, what I do know is that rather than keeping to ourselves, I think what we all need is the courage to make friends with one another. I admit that I’ve done this before – by plugging myself into my phone on the bus or ignoring people on sidewalks.
We’re afraid that if we talk to other people, we might actually have to hold a conversation.
But sometimes those conversations are the few minutes that someone just needs to help them feel heard. I caught myself doing exactly what everyone else does when it comes to mental health – turning a blind eye to the person with their head down. Ignoring the person we can tell needs help.
But I caught myself and what I learned is that we just need to always love people.